02 — Service design · 2023
WiseRooms.
A calmer operating system for shared spaces, built for the people making them work.
Project snapshot
Make shared space feel shared.
WiseRooms brings booking, wayfinding, and room context into a single service. I helped define the product story and designed a flexible system that could hold many kinds of space.
Role
Product designerType
Service platformScope
System + UI02 — The challenge
Many needs. One calm layer.
People needed to find, book, and hand off rooms quickly. Operators needed control without a wall of admin screens.
03 — The process
Designing around the handoff.
01 ResearchObserve work
02 FlowsTrack handoffs
03 WireframesReduce steps
04 UI DesignBuild trust
05 PrototypeTry the edges
06 TestWatch use
07 LaunchMeasure impact
04 — Responsive design
A visual language
with room to breathe.
09 — Results
More focus for
the people inside.
WiseRooms gave teams a shared visual language for a complicated operational service, and a faster path through the work that mattered.
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